Reference

What Governs Your Account on rajasport

These legal terms set out how rajasport operates, what your account rights are, and how we handle your data — applicable where access is permitted under local law in Indonesia.

Account TermsData & PrivacyDANA / OVO / GoPay TransactionsJurisdiction NoticeContact & Requests

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DATA & SECURITY

How We Protect Your Account and Data

Your account security and the data connected to it — including your registered DANA, OVO, or GoPay wallet details — are handled with standard encryption practices. We do not share payment credentials with third parties outside of what is required to process your transaction. Here is how we approach each area of data handling and account integrity on this platform.

Data Retention

We keep account and transaction records for as long as your account is active and for a reasonable period after closure. You may request a summary of your stored data through our email support channel.

Cookie Use

We use cookies to maintain your session, remember your preferred payment method between visits, and keep the lobby responsive on mobile. You can manage cookie preferences through your browser settings at any time.

Wallet Verification

When you add a DANA, OVO, or GoPay account to your profile, we verify that the wallet name matches your registered account identity. This step protects your withdrawal path and prevents misdirected transfers.

Requesting Changes

To update or correct personal data we hold — such as your phone number or linked e-wallet — contact support with your account ID and the specific change you need. We action verified requests promptly.

Terms That Apply to Your rajasport Account

rajasport Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to rajasport and all features within it — including deposits, withdrawals, and account management — is available only where local law and eligible regions permit. By opening an account, you confirm you are accessing the platform in a region where doing so is lawful under

1
applicable local regulation. We do not extend access beyond what local law allows, and it is your responsibility to verify this before registering. When you deposit through DANA, OVO, or GoPay, the transaction is processed against the account number shown at checkout. Each transfer is logged
2
against your account wallet in real time. Disputed transactions should be raised with our support team before contacting your e-wallet provider, as our records are the primary reference point. We reserve the right to suspend or close accounts that show activity inconsistent with these terms —
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including duplicate account creation, misuse of wallet credentials, or access from restricted regions. Account balances in a suspended wallet are held pending review. If a review concludes in your favour, funds are returned to your registered DANA, OVO, or GoPay account. These terms may be updated
4
to reflect changes in platform features or applicable law. When material changes occur, we notify you through the contact channel registered on your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT

How to Reach Us About Legal Matters

If you have a question about your account rights, a data request, or a concern about how these terms apply to your situation, our support team handles legal and policy queries through dedicated channels. Response times for legal requests may be longer than general account queries — we aim to reply within a reasonable time depending on the complexity of your concern.

Team online

Live Chat

Open the chat widget from your account page to raise a legal or policy concern directly. Our team can log your request and escalate it to the relevant department.

Email Support

For formal data requests or written records of a legal concern, email is the appropriate channel. You will receive a written response that you can keep for your own records.

Account Dashboard

Certain policy actions — such as updating your registered e-wallet or changing contact details — can be initiated directly from your account settings without contacting support.

Legal Questions We Get Asked Most

These are the questions we see most often from players in Indonesia around account rights, data, and how our legal terms work in practice. If your question is not here, reach us through live chat or email and we will give you a written answer.

Access depends on local law and the region you are in. We make the platform available where local regulation permits, and it is your responsibility to confirm that access is lawful in your specific location before registering.

Your wallet balance is held during the review period. If the review finds no policy breach, the balance is returned to your registered DANA or OVO account. You will be notified of the outcome via your contact email.

Send a data request to our email support channel with your account ID. We will compile a summary of the personal and transaction data linked to your profile and respond within a reasonable timeframe.

Yes. Submit a deletion request via email. We will process it subject to any legal retention obligations — for example, transaction records may need to be retained for a minimum period under applicable financial rules.

We share payment details only as needed to process your transaction — for example, confirming transfer reference numbers. We do not sell or pass wallet credentials to unrelated third parties for marketing or other purposes.

Raise it with our support team first, before contacting your e-wallet provider. Our transaction log is the primary reference. Support can pull the record, match it to the DANA, OVO, or GoPay transfer ID, and clarify the discrepancy quickly.

What Governs Your Account on rajasport

How We Protect Your Account and Data

How to Reach Us About Legal Matters

Live Chat

Email Support

Account Dashboard

Legal Questions We Get Asked Most

01 Can I access rajasport from anywhere in Indonesia?

02 What happens to my DANA or OVO balance if my account is suspended?

03 How do I request a copy of the data rajasport holds on me?

04 Can I ask rajasport to delete my personal data?

05 Does rajasport share my GoPay or e-wallet details with third parties?

06 What should I do if I think a transaction record on my account is wrong?

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